Canada Post Service Interruption
Canada Post workers have gone on strike, which will affect the mailing of billing statements, submission of claims, premium payments and claim reimbursement cheques.
If you aren’t using my-benefits right now, we encourage all Plan Members and Plan Administrators register at www.my‑benefits.ca and set up online payments and access to their plans. If you require assistance, please call our Customer Service line.
OUR GOAL
To bring Indigenous communities together as one collective force to achieve marketplace power, enhancing employee benefits, services, and stability.
WHO WE ARE
Your trusted partner in employee benefits
Since 1983, CINUP has been building relationships based on service, commitment, and trust in over 180 Indigenous communities. We work for you, not the insurance companies.
WHAT WE DO
Relationship focused employee benefits
CINUP builds employee benefit products specifically for and with Indigenous organizations. With ongoing one to one and face to face interactions, we focus on our relationship and your needs.
FOR OUR CUSTOMERS
Everything you need as a member
Forms
The forms you need as a member are all at your fingertips, so you’re in control.
my-benefits
Submit claims, view benefits usage, and manage all other aspects of your plan through my-benefits.
Find eClaims Provider
Find a Paramedical Provider that participates in the TELUS Provider eClaims Network
Some services listed may not be covered under your plan. Refer to your employee booklet for coverage details.
Testimonials
“We are very pleased to be a customer of CINUP. We enjoy the ease with which we are reimbursed for covered medical benefits. We also appreciate the informational sessions held by CINUP.
“CINUP has been our benefits provider for the past six years. I’ve found staff at CINUP are always courteous and helpful and are quick to respond to my many questions and requests. CINUP strives to provide clients with the best service and benefit options, and is exceptional at providing training to their clients including a fun-filled and informative annual workshop. And, although we are away over in British Columbia, I have never found the distance to be an issue. Staff members are always accessible by email or telephone and CINUP also provides regular office visits from their staff, including visits/training upon request. Thanks CINUP!
“CINUP has been involved with our company since 2002. I had little involvement until I took over the position of Plan Administrator within our company in March 2005. Being a novice with group insurance I learned quickly that the staff is always ready, willing, and more than able to answer any questions that I or the employees bring to them. They usually have an immediate answer and in the rare case that they don’t, they work diligently until they have one. There is regular contact with our service representative to ensure that all is well and to offer assistance. I am very pleased with the service we have received and look forward to many more years.
“CINUP’s great service is provided by knowledgeable and experienced group service representatives who appreciate and are well connected to the realities regarding benefits delivery within First Nations organizations. They provide a wide range of products to ensure a perfect fit to the unique needs of an organization and its employees. We have always found their on-site consultations and workshops extremely helpful in ensuring administrators are fully informed of current and future initiatives.